Support Worker

Basic Overview
Salary: £24190/annum
Job Type: Full Time / Permanent
Minimum Salary: 24190.00
Maximum Salary: 24190.00
Job Location: London

Support Worker

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join Our Mental Health team as a support worker.

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for someone to join us in the position of support officer, working in St Ann's Hospital as part of a small team supporting across three acute mental health wards. Providing care and support to patients through their admission and working to support a smooth discharge. Continuing that support for 6 weeks once the patient returns home.

Salary: £24,190 per annum

Location: Tottenham, London

Hours: 37.5 hours a week Monday – Friday 9am-5pm

Your responsibilities will include:

Complying with all relevant policies & procedures, including but not limited to: Safeguarding, Health & Safety, Customer Care, Equality & Diversity, the Code of Conduct etc. 

Carrying out assessments to identify and prioritise needs 

Using SMART goal planning to provide needs led holistic support

Creating an environment that promotes opportunities for customers to develop, learn and enable skills towards independence

Providing a comprehensive support planning service to customers in line with the department’s policies, procedures and approach.

Ensuring customers are fully informed of their rights and responsibilities regarding the service, and are enabled and empowered to get involved in the running of the service through consultation and participation

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.

The successful candidate will possess:

Good interpersonal skills 

Good level of IT skills and literacy 

Knowledge of the Housing Sector 

Experience of providing support to others in a work, voluntary or personal capacity 

A practical solution focussed approach to problem solving

A good understanding of Mental health, Alcohol and Substance abuse

The offer

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

Your holidays are important to us. Take up to 28 days annual leave plus bank holidays

Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues

Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each (not for statutory employees

Get paid to do good. We offer you two days off on full pay each year to volunteer in our

Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.

Well done! With our colleague recognition programme you will know when you’ve done a #greatjob

Learning never One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.

We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.

Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.

Experience new things. We offer you a career break after 3 years’ continuous service.

About us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and our workforce reflects that. As of December 2021, One Housing merged with the Riverside Group, creating one of the country's largest housing associations, with more than 75,000 homes. This follows a shared recognition that we are better and stronger together; and that when we combine, we will be able to do more for our customers and the communities we serve.

At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work. This commitment is reflected in our diversity groups support network, our wellbeing initiatives and our employee benefits.

We understand that the different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work. We welcome applications from everyone.

Apply today for a fulfilling career in our Mental Health team