Customer Services

Service Technician

Full Time Permanent

UK Job Network

Service Technician
Location: Cardiff, CF10
Salary: £21,586.80 p.a. Inclusive of pensionable salary and an expected £2,500 p.a. discretionary incentive paid quarterly (subject to Company performance against targets).
Contract: Permanent, Full Time
Benefits: Vehicle, Pension
Hours: 41 hours per week Monday to Friday
We are Innserve; we are recruiting and we want you.
This is an exciting opportunity to join our Smart Dispense Service Team.
We are the largest independent provider of technical services support to the UK brewing industry and are the chosen supplier of specialist technical services for Heineken UK.
Working in close partnership with our Heineken UK customers, we look to ensure that the highest standard of customer service is delivered every time.
We’ve ambitious goals and we know it’s the expertise and enthusiasm of our people that fuels our continual growth.
Right now, we are looking for some outstanding Smart Dispense Customer Service team members to join our expanding team.
Heineken are leading the way with innovation in the draught dispense of beer and cider.
In line with their number one value of delivering “A passion for Quality”, the Heineken Smart Dispense system is at the forefront of this innovation which looks to give their customers a differentiator in which to drive their own quality agenda.
Heineken’s unrivalled portfolio of draught brands includes Foster’s, Strongbow John Smith’s, Desperados and of course the world – renowned Heineken.
About the Service Technician role:
As part of one of our regional teams you will be responsible for giving our Smart Dispense customers the very best customer service experiences every time.
This will involve:
* Visiting a wide range of licensed premises every four weeks carrying out a detailed technical and quality health check of the Smart Dispense system,
* A specialist clean of all of the dispense lines ensuring the continued great quality of dispense of the Heineken portfolio.
As your experience grows you may get involved in other technical services activities, broadening your knowledge of the technical services arena.
You don’t have to have any previous technical experience in our industry or similar although if you do this will help in your development.
We can and will develop these practical skills with you. It’s your customer service skills, determination to succeed and deliver a great customer experience with a positive can-do attitude that we want.
Safety will be your number one priority, and you will actively contribute to our zero-accident culture through leading by example and ensuring you deliver high standards of cleanliness and reliability when on our customer’s premises.
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
Innserve is committed to being an equal opportunity employer.
No agencies please

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