Revenue Control Manager

Contract Full Time

UK Job Network

12 month contract – EC1

Exciting role in a highly successful law firm managing a team of 12. This is a combination of Revenue Controllers, Credit Controllers and Revenue Control Executives (Revenue Control Team). You will ensure the team provides a professional and effective billing, WIP & debt management service to the firm. To reduce lock up across the firm and continue to improve the billing / credit control procedure.

Your role:

Manage the Revenue Control Team
Work in conjunction with the Revenue Controllers and HoDs to ensure effective management and control of departmental working capital (unbilled time and unpaid bills)
Standardise revenue control procedures across the firm and ensure these are being followed by all Fee Earners and the Revenue Control Team
Monitor lock up of each department and liaise with the Revenue Control Team to reduce and then maintain levels, without negatively impacting recovery
Attend meetings as required with Revenue Controllers, Credit Controllers, Partners / Business Managers to review accounts receivable / work in progress listings and agree actions required to clear outstanding balances. Assisting where required to chase Partners regarding any outstanding balances for which they have taken responsibility
Hold regular meetings with individual members of the Revenue Control Team
Meet regularly with HoDs and Business Managers, providing ad-hoc reporting on WIP, billing and lock up and communicating KPIs to assist with the financial performance of the department
Report regularly to the Managing Partner and Chief Financial Officer regarding the lock up for the firm including required reports
Work with Finance team and the business to review and maintain the bad debt provisions on a regular basis
Actively get involved with credit control when required on old or difficult files, and ensure that all invoices are chased in a timely manner according to firm processes
Work with other departments to manage the development of new systems and / or processes
Monitor, delegate and action queries where appropriate from the Rev Con mailbox
Ensure Revenue Controllers follow up on any client queries / disputes with Partners / Fee Earners to ensure prompt resolution
Ensure adequate revenue control provision across all departments during absences
Regular travel to other offices will be required
Recruitment of new / replacement resource
Work with CFO to identify areas of improvement and how Revenue Control Team can assist
Ensuring team meet SLAs
Managing payments and refunds through the Sage Pay credit card portal

The person:

Previous experience of working in a law firm or professional services desirable
Previous revenue control (incorporating WIP management, billing and credit control) experience is essential
Experience of working with Elite 3E would be advantageous
Good IT skills, in particular Microsoft Office
Well organised with methodical approach and ability to prioritise
Good communication skills (able to liaise with partners on a range of billing and credit control matters)
Effective people management approach
Reliable and adaptable with the ability to work well under pressure
Self-motivated and proactive with a 'can do' attitude
Excellent attention to detail and accuracy
Highly numerate
Good commercial awareness
GCSEs or equivalent to include English and Maths as a minimum

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