Property Operations Business Insight Analyst

Basic Overview
Salary: £41000 – £49200/annum group incentive bonus to 15%, 27 day
Job Type: Full Time / Permanent
Minimum Salary: 41000.00
Maximum Salary: 49200.00
Job Location: Midlands

Orbit is a fantastic business and one that’s really going places.

Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.

Over 50 years later, we’re one of the leading housing providers in the UK.  Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown.  But one thing that has never changed.  Our belief in people and what they can achieve.

Your role at Orbit.
Reporting directly into the Head of Service and working across the Property Operations directorate we are looking for a data driven individual to review and improve operational processes. We are looking for an analyst to collate, review all data sets, and make key recommendations.

You will be working across a busy directorate and reviewing data and information that feeds into workstreams across key areas such as Service Charge, Repairs, Safety and Property Improvement workstreams. You will be working with key internal stakeholders to bring insight, influence change and ensure operational efficiencies. You will own and develop the Property Operations Performance Management Framework, be involved in setting budgets in key areas and ensuring adherence to policy and procedure. 

Strong analytical and communication skills will be vital to ensure success in post. This role is an agile one, so will be a mix of home and office base working. We can be flexible on office base location, but most team meetings will be Midlands based. 

What will help you make a difference.




Excel (power query)

Excellent numeracy and literacy skills

Able to work effectively under pressure and make decisions based on outcomes assessments

 Excellent communication skills, oral and in writing

Ability to build relationships with key stakeholders at all levels

Significant experience of working with and manipulating large, disparate data sets into tangible insight

Excellent analytical skills

Experience in a similar data and insight role 


Previous experience within a role in social housing 

Active H and/or MS D365

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability.  As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit.

Why Orbit?
Rewarding your contribution.
For those who want or need more of a work life balance our view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process.

Some of our core benefits include:

Group bonus potential up to 15% of salary

27 days annual leave plus bank holidays and the “Orbit day”

Private medical insurance

Excellent contributory pension scheme

Life assurance

A great pick and mix of flexible benefits including the option to buy and sell holiday and much more

Our culture and purpose.
We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference.  We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together.

We support our colleagues to be at their best through our wellbeing programme #ThisIsMe, our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for.

At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently.

Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties.  Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive.  We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth.