Part Time Call Handler

Basic Overview
Salary: £10.50 – £11.00/hour
Job Type: Full Time / Contract
Minimum Salary: 10.50
Maximum Salary: 11.00
Job Location: Newcastle upon Tyne, Tyne and Wear

Call Handler
Part Time – Weekend / Evening work
Shifts between 6am- 8pm
£10.90 per hour
Temp to Perm

Our client is a large facilities management company looking for a Call Handler to assist on a fast paced contract.

Day to day duties for the Maintenance Helpdesk will include:

Handling inbound and outbound calls
Action emails
Logging jobs and allocating work to engineers
Prioritising work as appropriate and efficiently
Cross check all assignments
Respond to all suppliers/client/contractors' emails and file accordingly
Chase up outstanding reports from engineers & clients etc
Working towards SLAs
Running reports
Manage the completion process once works are carried out
Ensure compliance and procedures are followed as directed
Other ad hoc administrative duties as required
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community

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