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Working with us
We are a family business, based in Aldershot Hampshire, our Directors are very hands on in every department giving you visibility and accountability which are essentials for growth. Our founders are entrepreneurs, we therefore look to build teams with employees who possess a similar skillset in taking initiative and finding a way to achieve excellence in their roles.
This is an exciting time to join our businesses as in 2019 we refurbished our 60,000 sq ft factory to include breakout areas and a Canteen for employees, a training facility for ongoing support, a studio for videography and photography and a showroom for our customers to experience our full product range and service offering. We have also won several awards around our service and products.
You will be working with a successful team and a forward thinking, modern business that is focused on delivering the highest level of Customer Service. This is a busy role that would suit a highly organised and structured individual who is used to completing tasks to strict deadlines.
Here at The Pen Warehouse and Snap Products we take stationery or general promotional products and turn them into powerful marketing tools, using the latest print technology. Our business is a hybrid of marketing and manufacturing where in 2019, through over 3500 resellers, we produced and distributed over 66 million printed products. These were all fulfilled in-house through innovative print processes, such as direct digital and spot colour printing, as well as laser engraving and dye sublimation printing.
What you’ll be doing
Racking products into trays prior to packing;
Ensuring products match customer order;
Checking products for any defects including print quality;
Ensuring correct packaging requirements are carried out;
Making sure the correct amount is being packed – informing management if the order is short/over;
Packing items securely ensuring they will not move around or come out of packaging in transit;
Cleaning pens if required;
Filling bottles with liquid sanitisers;
Assistance to dispatch as required i.e. labelling and moving of products to necessary collection points;
Reading job bags:-
Checking packing instructions;
Compare printed products to job bag description;
Checking if stock is correct ie; refill colour, trim, correct amount of stock;
Filling job bag with your details; (in Packing section)
Flagging quality issues to management/QC;
Filling in packing record sheets;
Flagging ANY faults to management ASAP;
Making sure your workstation is tidy. At all times;
Sleeving and unsleeving;
You will work across Tancia Ltd T/A The Pen Warehouse and Snap Products Ltd.
You'll be a good fit for this role if you:
Have a positive outlook and a clear focus on processes and procedures;
Achieve high standards of quality, efficiency, and productivity;
Committed, with a great work ethos;
Service minded with excellent customer focus;
Experience of working in an environment where priorities are constantly changing;
Work with in a team to help achieve one common goal
Have excellent attention to detail
Have excellent level of spoken and written English
Have good eyesight with no issues recognising colour
Live within an easily commutable distance of Aldershot
No previous experience is required but candidates must be hard working and have a good previous work history.
Hours are Monday – Friday 14.30-23.15
On top of a competitive salary we also offer a benefits package too:
Working in our newly refurbished and spacious offices
Workplace pension scheme
Referral bonus when you bring your friends to join the team
28 days of holiday a year (including public holidays).
£500 bonus after completion of 6 month probation
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