IT Support Engineer

Basic Overview
Salary: £27000/annum
Job Type: Full Time / Permanent
Minimum Salary: 27000.00
Maximum Salary: 27000.00
Job Location: Hastings, East Sussex

Our client is an established IT Support and Telecoms Company. A vacancy has arisen for an experienced IT Support Engineer to join their hardworking and dedicated team on their Helpdesk in Hastings, East Sussex.

The ideal candidate will have demonstrable experience in a technical support/helpdesk environment, possess experience of Windows Server and Microsoft Hyper-V as well as Desktop OS troubleshooting and Third-Party Software troubleshooting. As an IT Support Engineer, you will be exposed to a range of business environments and requirements, delivering high level of service providing IT support and dealing with Server, Cloud and VoIP technology.

The ideal candidate will possess the following skills and qualities:

Demonstrable experience in a technical support/helpdesk environment

Experience of Windows Server – deployment and troubleshooting including Active Director and Group Policy

Microsoft Hyper-V configuration and administration experience

Desktop OS troubleshooting as well as Third Party Software troubleshooting e.g. Sage, Quickbooks

Planning, deployment and support of VoIP Systems

Routers, Switches and vLans networking

DHCP, DNS, TCP/IP Transport troubleshooting

Microsoft 365 configuration – Deployment and migration including Sharepoint, Exchange and Endpoint Manager

Project planning, execution, and completion

Your duties as an IT Support Engineer will include:

Troubleshooting windows desktop, server and VoIP

Delivering 1st, 2nd and 3rd line support

Delivering high levels of customer service by phone and face to face

Day to day jobs can vary significantly


Dependent on level of expertise and experience


Full Time, Permanent

Monday – Friday


Hastings, East Sussex

Start Date:


Key Words:

IT Support, 1st Line, 2nd Line, 3rd Line, Windows Desktop, Server, VoIP, Configuration, Troubleshooting, Helpdesk, vLans Networking, Microsoft 365, Hastings, St Leonards, Bexhill, Battle, East Sussex

To apply for this job please visit