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We are currently seeking candidates to work within a large outsourced contact centre based in Birkenhead. Previous experience, such as working in a call centre environment, would be beneficial, however not necessary.
Within this call centre unlike others you will NOT be subject to hard sales or outbound calls. You will be primarily be involved in inbound calls only!
What benefits will I receive in return?
Full training provided in house and on site
Company Pension Plan
A variety of local business discounts including gym, driving schools and restaurants
Onsite subsidised café and free staff WIFI
On-site Parking Facilities
Birthday/Special Occasion off – after 12 months service
28 days holiday entitlement (pro-rata) increasing to 32 Days based on length of service
A supportive working environment with a sociable team culture
Regular training and feedback to enable you to manage your goals
Financial bonuses based on performance-based earnings
100% opportunity for progression. Always offering promotions within the internal teamWhat will I be doing?
Responsible for all general customer relations and queries
Directing calls to appropriate departments both internally and externally
You will be speaking with a vast customer base providing information on services
Listening to customers needs and ensure delivery of excellent customer service
You will assist customers in organising deliveries, order processing as well as back office administration dutiesContact our team to find out more today about this exciting Customer Service Role!
We are currently offering this role on a Part-time basis between 25-30 hours per week. You must be flexible for all hours between 5pm-10pm any 5 out of 7 days. Roles will be subject to a DBS and Credit Check.
To apply please register at (url removed)/register and call Beth on (phone number removed)
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