Hospitality/Hotel

Hotel Receptionist

Full Time Permanent

UK Job Network

THE POSITION:

The role of Receptionist primarily includes the following:-

* Attend to guests courteously and deal promptly with their requests and queries.

* Be able to provide detailed information about the hotel and city.

* Allocate rooms to all arriving guests after checking the guest preferences.

DUTIES AND RESPONSIBILITIES INCLUDE:

* Overseeing guests during their arrival and departure.

* Handling guest enquiries in an efficient and timely manner.

* Managing information regarding arrivals and room requirements based on occupancy.

* Check all rooms before arrival and liaise with Housekeeping or Maintenance when required.

* Co-ordinating and multi-tasking job duties in a busy environment.

* Providing information regarding the Hotel, town attractions, activities etc.

* Collect Guest feedback following their stay

CANDIDATE ATTRIBUTES:

* Excellent communication, both verbal and written.

* Possess strong organization time management skills with immaculate attention to detail.

* Have exceptional customer service focus and a team player.

* Professional, enthusiastic, self-motivated and able to work independently.

* Be able to work shifts across days, nights and weekends

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Tagged as: Hampshire