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The HR Dept Ltd & The H&S Dept Ltd provide the complete range of outsourced HR and Health and Safety Services to small and medium sized businesses across the UK and Ireland. The services are provided through a network of franchised offices (Licensees) for HR and Associates for Health and Safety.
Role Title: Health and Safety Advisor
Full time: 37.5 hrs per week
Qualified up to £29,000
Purpose of role: To support the provision of health and safety services across the network and provide the service within the Bristol, Bath and North Somerset region, ensuring we meet our response times and quality standards at all times and making every customer contact with the H&S Dept a positive experience.
Working closely with both HR and HS Dept’s to provide admin support to all business functions offering innovative ideas for processes to support our growth plans.
Line Manager: Head of Health & Safety
Location: A mix of office, client site and home working, our office is in Emersons Green Bristol
Due to the nature of the role you will be required to visit our customer offices and sites mainly across South West area but national travel may be required on occasions.
Build and maintain effective and positive lasting relationships with clients, business partners and suppliers.
Provide a high level of client service and professionalism at all times
Provide general ‘good sense’ commercial Health and Safety advice to clients
Prepare client reports and other documentation using provided data
Maintain an understanding of a company’s responsibilities under health and safety legislation
Chair or attend H&S meetings
Provide high level H&S support to clients in relation to their contracts.
Complete Risk Assessment H&S Audits and inspections.
Write H&S Policy and other subsequent procedure as required by the client.
Work closely with the Business Support Administrator on the administration of client accounts.
Monitor quality and identify ways we can improve our services
Allocate work through the Associate network
Arrangement of contract renewals and insurance documentation.
Course Administration included taking bookings and supporting marketing/promotion.
Management of the online Learning Management System.
Support in drafting H&S documentation.
Support and provide ideas and content for the health and safety newsletter
Update policies and procedures in line with legislative changes and under the guidance of the Head of H&S and Senior Advisor(s)
Support the H&S team with sales and business development meetings
Report on new clients and any cancellations to the Head of H&S monthly
Work with the Finance department to ensure all work is invoiced accurately and in a timely manner
HR & H&S Dept premises
To support health and safety services ensuring we are compliant, and that staff work in a safe manner
Build and sustain lasting relationships with Licensees and Associates
Build and maintain positive relationships with all clients
Work closely with the HR Dept (Bristol) Ltd team
Work closely with HR Dept Ltd
Identify and with line manager action own training and development needs.
Maintain knowledge of Company portfolio of services
To work at all times in a way that demonstrates our core values:
We are a winning team
We are honest and open with each other, our customers and our business partners.
We are customer focused
We work with a sense of urgency
We continually update our skills and knowledge
We are professionals
We embrace change and strive for continuous improvement
Above all we love what we do and have fun.
Qualifications and experience required for this role
NEBOSH Fire or General Certificate(s)
Technical Member of IOSH (TechIOSH) or working towards this qualifictions
1 years H&S experience – (Essential)
A strong knowledge of Health and Safety Law
Experience of assisting with risk assessments and producing associated documentation
Experience in administrating Health and Safety Policies and associated documents
Must have a good telephone manner, and excellent interpersonal skills
Excellent communication and organisational skills
Evidence of being clearly focused on action and delivery
Commercially aware of needs of small businesses
IT literate and experience of Microsoft packages including word and excel
Accuracy and attention to detail paramount
Good interpersonal skills with the ability to work with (and relate to) staff at all levels
A flexible, commercial and sensible approach towards Health and Safety matters
Confident and with a belief in your own ability
Willing to develop both H&S knowledge and technical abilities
Able to use your own initiative in solving problems
Able to work as part of a team, yet also independently
Able to negotiate effectively
Able to work under pressure
Life Long Learner
Good sense of humour
Full and valid driving licence
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