Duty Worker

Basic Overview
Salary: £23019/annum 25 days
Job Type: Full Time / Permanent
Minimum Salary: 23019.00
Maximum Salary: 23019.00
Job Location: Hackney, London
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Recruiting for a Duty Worker to join our Service in Hackney!

GBP 23,019. 00 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).

At East London Apartments, we are looking for team members who are resilient and committed to working with individuals who have experienced complex trauma and multiple exclusion. East London Apartments is a complex need accommodation based service in Tower Hamlets, supporting some of the most entrenched rough sleepers in the borough. The service has been developed on the principles of the Housing First model and is underpinned by trauma informed practice. We are looking for team members who are resilient and committed to working with individuals who have experienced trauma and multiple exclusion. Working at East London Apartments provides an opportunity to work closely with clinical teams, local statutory agencies, substance misuse services and the criminal justice system, so is an ideal setting for candidates with an interest in psychology, trauma, offending behaviours, mental health and substance misuse. If this is you, submit your application today!

East London Apartments implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach which was developed to support people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. However, its application is far broader than only homelessness. It considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

As the Duty Worker you will provide an effective and efficient reception service, including receiving telephone calls and dealing with customer enquiries. To provide administrative support to the team and assist with the smooth running of the office.

For more Information please visit our job portal: https://(url removed)