Direct Debit Controller

Contract Full Time

UK Job Network


To be responsible for and to carry out the Direct Debit processes, in its entirety, in order to collect payments from our members.


* Liaise with TransaveUK members to set up Direct Debit instructions (paper and paperless) whilst following strict rules/guidelines/timescales.

* To generate and collect weekly and bi-monthly Direct Debit Runs.

* Accurately allocate Direct Debit collections onto member accounts.

* Deal with daily Direct Debit reports generated by BACS.

* Deal with Direct Debit queries.

* Ensure Direct Debit amendments are logged accurately and the amendment notifications sent to members.

* Ensure confidentiality of records in order they meet GDPR standards.

* Other adhoc tasks.


* Direct Debit experience preferable but not essential.

* High level of numeracy and accuracy.

* Attention to detail a must.

* Be able to work to tight deadlines.

* Strong interpersonal skills.

* Good Communicator.

* IT literate – Experienced in using excel.

* Must be able to work under pressure and on own initiative.

* Credit Control experience desirable

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