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Our client a leading Energy Company are currently recruiting for Customer Service Representatives on a contract basis based in Prenton, Birkenhead.
These roles will be office based and there are various shift patterns avalaible.
Handling all inbound contact from customers relating to Faults & Emergencies
Dealing with difficult customers/ complaints and ensuring customers are provided with a high standard of service.
Skills, Knowledge & Experience
Previous experience of working in a customer service environment
Customer complaint handling skills
Flexible approach to working hours as part of the Emergency operations, this site is open 24/ 7/ 365
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