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Customer Service Advisor – Liverpool
£9 per hour & full time hours
Start date: 10th January 2022
We are currently recruiting for our global outsourcing client on behalf of their Liverpool based campaign. This is a fast paced customer service so we’re looking for people who have previously worked within a customer focused role and can build rapport. This is a temporary to permanent opportunity so it's a great way to get your foot in the door with a Global business and secure a long term role.
This is an office based role so successful candidates must be able to attend site for work.
What will you be doing?
Resolving queries via inbound calls, emails and social media
Ensuring customer queries and resolved to a high standard
Handling sensitive information in an empathetic way
Ensuring you're representing the company on all calls
Working as part of a team to ensure customer satisfaction
Working in a fast paced environment
What are we looking for?
Previous experience in a customer facing role
Excellent communication skills – both written and verbal
Computer literate as you’ll be using a mixture of internal systems
Ability to work in a fast paced environment
Hours of work –
Monday to Friday – Between 8am-6pm
Saturday – 10am-5pm
You will have a day off during the week if you work a Saturday
Pay rate –
£9 per hour paid weekly
Due to the nature of the role, successful candidates must be able to pass a DBS check.
We’re looking to get candidates started ASAP for this role so if you’re interested and immediately, please apply now!
Cordant People are an equal opportunity employer
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