Customer Liaison Manager

Full Time Permanent

UK Job Network

TSR are recruiting for a Customer Liaison Manager to join our client, a leading UK Housebuilder based in Leeds to cover their Yorkshire region.

As a Customer Liaison Manager, you will be responsible for;

* Carrying out quality inspections on new homes across various sites in the Yorkshire region

* Visit and liaise with customers and site teams to ensure completion of agreed defects, and identifying recurring defects and material issues and feedback to line manager to include proposed solutions

* To record the results of these inspections and report back to stakeholders on outcomes

* Attending & chairing (as required) weekly sales and construction meetings

* Regular site visits to carry out spot checks of the properties in build to inspect the quality of construction, to review build progress and to maintain good working relationships

* Attending NHBC Claim Investigations meetings as and when required

* Develop constructive relationships with site teams, sales teams, contractors and internal departments and ensure all communication is updated onto the CRM system

* Manage own diary to ensure all properties are inspected in line with predicted completion dates

Salary – £26,000 plus package.


If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence

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