Credit Controller

Basic Overview
Salary: £20000 – £22000/annum
Job Type: Full Time / Permanent
Minimum Salary: 20000.00
Maximum Salary: 22000.00
Job Location: Astley, Borough of Wigan
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Job Purpose

Responsible for ensuring that all payments are received in accordance with payment terms and that debt is chased in-line with company procedures.

Key Responsibilities

* Responsible for ensuring that debts are chased and collected according to customer contracts and company procedures.

* Ensuring the maintenance of accurate records and updating company systems.

* Carrying out all general accounting tasks as requested by the Accounts Manager.

* Processing payments.

* Liaising with the liquidators, collection agencies and solicitors regarding issues relating to bad debts.

* Dealing with customer queries, adhering to Company policy to resolve issues to meet customer expectations and SLAs.

PERSON SPECIFICATION

Job Title

Credit Controller

QUALIFICATIONS

Essential

English and Maths GCSE or equivalent

SKILLS

Essential

IT Literate

Excel

Teamwork

Effective written and verbal communication

Good telephone manner

Negotiation

Resilience

Customer focus

Organisation and planning

Handling difficult customers

Confidentiality of information