Job Type: Full Time / Permanent
Minimum Salary: 0.00
Maximum Salary: 0.00
Job Location: Worcester
NEC Software Solutions is headquartered in the UK and operates around the world.
We employ more than 3,000 people in six countries, building software and services to get our customers better outcomes.
We traded as Northgate Public Services until 1 July 2021 when we rebranded to align with our owners, NEC. Most of our subsidiary companies did too (APD Communications, i2N, EMIS Care and Charter Systems) but our service design agency still trades as .
We’ve been part of global tech company since January 2018.
Find out more about our business on the and pages.
Please note this role can be offered on a hybrid working basis. Candidates must work 2-3 days per week from one of the following offices:
Cloud Operations engineers are there to provide 24x7x365 support to our customers base covering day to day incidents, change and release management activities along with supporting our customers across a variety of projects.
The varied workload spans across the main cloud technologies Azure, OCI, AWS and GCP.
This is a really exciting time to be joining NEC has we look to adopt the cloud as our default hosting platform. As a cloud engineer you will be at the for front of technology and will be ideally positioned to drive change, automation and innovations as we move through our journey to cloud.
Responding to alerting providing incident management
Day to day management of customer workloads
Optimisation of cloud buildouts for cost and performance
Working directly with our customers on a daily basis
Providing excellent levels of customer service
Participation in a 24/7 on-call rota
Keeping up to date with cloud best practices and developments
Produce detailed reporting around compute and cost requirements
Configure cloud role, Custom roles permissions
Previous experience supporting/administering public cloud services
Any cloud certifications, at the associate or administrator level (Architect would be advantageous)
Experience in administering/troubleshooting Linux and/or Windows servers
Automation through Ansible and Terraform
Command-line configuration/troubleshooting knowledge
Good problem-solving skills
Able to work on your own initiative and as a part of a team
Excellent customer service skills and attention to detail
The ability to manage a varied and busy workload
Employees of NEC are entitled to the following Company funded benefits:
Single Private Medical Cover (with the option to select family cover at an additional cost)
25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days
4 x basic salary life assurance cover
A Group Pension Plan with fantastic employer contributions
A selection of tax efficient flexible benefits to suit your individual needs such as childcare vouchers and cycle to work scheme
The role offers a competitive salary.
Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC is an equal opportunities employer, welcoming applications from all communities