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Account Manager / Hybrid roles available
This will be initially office based although in the future could possibly be a split role between home working and office based.
Hours of work: 37.5 hours a week – You will be required to work shifts between the hours of 9am and 7pm, you will also be required to work one in 4 Saturdays and be given a day off during the week.
Salary- £23,000, Plus fantastic benefits which include the following:
A possibility to earn an additional annual company bonus to increase your earnings
25 days annual leave + bank holidays
Auto Enrollment Pension Scheme
Life Assurance 4 x your basic salary
On-going Training and Professional Development
Free to use gymnasium & keep fit classes (after induction)
Weekly, fresh fruit supply provided by the business.
Free tea, coffee
Free on-site parking Dynamite Recruitment is currently working in partnership with a very well established and fast growing business based in Hampshire and due to developments internally our client is now looking to expand their specialist financial service sales and customer services team with immediate effect.
Whilst we are looking for candidates who have had previous experience within a targeted sales environment, this does not require an individual to make cold calls and is a very varied position overall. It would suit someone who has enjoyed dealing with others and worked within sales but doesn’t enjoy the outbound cold calling and hard, direct sales approach.
Our client receive enquiries on a daily basis via email, the telephone and also through the website, you will be required to assist the customers with their enquiries and need , offer advice and assist them in proceeding .
As an Account Manager you will be responsible for:
Deal with any applications on the website and phone directly. Keeping constant contact with customers throughout the process via email and telephone.
Maintaining and building relationships with new and existing customers to help increase the customer database.
Closing the deal and keeping the customer informed that the funds have been released.
Managing the customers’ expectations regarding delivery and completion time scales
Liaise professionally with third party companies, gaining information to enhance the application process.
Generating documents to both customer and third parties
Create document packs to send out.
Receiving inbound calls from customers and third parties to discuss specific applications.
Using ‘warm leads’ to call customers who have an interest in the products and services on offer.
The ideal Account Manager will have/be:
Previous experience of working with a Sales and/or targeted environment.
Excellent customer service skills and experience. Ability to prioritise work, good time management skills.
Good attention to detail
Flexible, able to adapt to changing business & customer needs.
Excellent verbal & written communication skills
Self-motivated & target driven.
A high level of numeracy and good communication skills
High levels of consistency in work delivered.
A team player
Previous experience of working within financial services, insurance sales and customer services would be ideal although not essential. Please submit your CV now!
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