Account Manager

Full Time Permanent

UK Job Network

Exertis is an industry leading distributor of technology products and specialist services. Our customers are retailers and companies that resell technology products that people use every day in their home, office or whilst on the move. Chances are these products have passed through one of our logistic centres or that a technology solution has been prescribed by one of our expert teams. 
This role is accountable for establishing and developing a customer account base in the reseller market. Proactively managing the sales of Exertis products into the account base to exceed monthly profit targets and achieve Key Performance Indicators in line with the expectations set out by Exertis.

You will be given the opportunity to sell the widest range of product to a varied reseller base. From corporate refreshers, educational bundles, AV solutions and mobile phone roll outs.B2B sales offers you an ever changing, fast paced, exciting environment to excel and progress.

Key Responsibilities
* Managing own performance against key performance indicators; including but not limited to Gross Profit, call activity, margin and traded accounts with the support of the Sales Manager
* Lead sourcing and qualifying new accounts with the potential to do business with Exertis
* Targeting and profiling potential leads to establish opportunities for new business and encourage new customers to open an account with Exertis
* Building relationships with the key stakeholders in the account base – maintaining regular contact to Introduce new manufacturers, products and technologies to Exertis customers to achieve sales growth
* Developing and demonstrating industry leading product knowledge and proactively keeping abreast of new trends / products in the market by attending product and vendor training, researching and self-study
* Engaging the Sales Manager, vendors and / or the commercial team to identify and report large sales opportunities that may require additional support to secure business
* Identifying accounts with significant profit or product opportunity warranting additional support or focus and arranging visits for the BDM and / or Sales manager
* Working with the Sales Manager to review the factors affecting target achievement such as non-traders, stock availability and competition to revise the approach and take appropriate action where necessary
* Demonstrating high levels of motivation to drive towards targets on a daily, weekly and monthly basis ensuring consistently high levels of team morale
* Building internal relationships to encourage synergy with other departments such as Commercial,  Customer Service and Credit Control
* Working towards performance objectives agreed with the Sales Manager and taking appropriate action on any feedback on performance
* Taking accountability for opportunities and training to develop skills, knowledge and behaviour according to the personal development plan (PDP) agreed with the Sales Manager
* Maintaining a high performing work ethic in line with company values and management expectations
* Resolving internal and external issues promptly and professionally – escalating to the Sales manager where necessary
* Using the internal systems to track performance
* Developing the skills to deliver ad hoc presentations where required such as covering for the Sales Manager or at customer meetings
* Attending side by side coaching sessions with the Sales manager. Agreeing and completing SMART objectives to increase productivity and improve performance
* Attending daily team meetings to learn about incentives and promotions and to communicate important product messages to entire account base
* Gathering and recording accurate, timely and relevant CRM data in order for it to be used to develop stronger relationships and maximise profit opportunity
* Maintaining electronic price feeds to customers through the internal system to ensure that all prices are up to date and accurate and that the correct margin parameters are in place
* Driving the web proposition of Exertis by educating customers about the web offering, signing new customers up to trade through the Exertis website
* Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct.

Essential Requirements
* Sales experience
* Strong relationship building skills
* Organised and able to manage time effectively

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